FAQ Group: Fanclub

How do I set up push notifications on my Fanclub so I don’t miss anything?

PC/Mac/Android💻 When you load the site, you’ll see a popup asking to receive notifications, click “CONTINUE” to allow notifications. OR, click the little orange bell at the bottom left and select “I want to receive notifications”. Heads up: depending on…

Can I adjust my Fanclub membership tier?

Yup! Just head to My Account to make changes anytime. ✨ Upgrades kick in right away 💤 Downgrades or cancellations will start once your current month duration wraps up. When you upgrade your membership, the new plan takes effect right away….

What payment methods do you accept for Fanclub membership?

At this time, we accept payment via Credit Card, Debit Card & Paypal.

How do I change my username?

Under “My Account > Edit Profile” change your Display Name and click Update Profile

How do I integrate my Fanclub membership status to the Puffcord (Discord server)?

Under “My Account > Edit Profile”, scroll to the bottom of the page and click Connect to Discord.

How do I report an issue regarding my Fanclub membership (e.g. access, bugs)?

Please use the form on the Contact Page.

Can I gift a Fanclub membership to someone?

Yup, you can gift a membership here. Thank you for being so generous to your fellow Puffers 🩵

How do I redeem a gifted Fanclub membership?

Click the link in the email you received, or pop your Gift Code into the Discount Code box at checkout.